Our Service Pledge

At Innovation Finance we aim to provide you with the highest standards of service. To ensure this, we have identified a number of key areas:

• The relationship between you the client and IF is of paramount importance to us. We aim to foster a comfortable open relationship, one where you feel you can drop in to see us or contact us for help and support at any time.
• We aim to ensure that you are working with someone you can trust.
• In the event of concerns or problems, we aim to be your first point of call.
• We welcome your feedback on how we are delivering our service to you.

Quality Pledge

We aim to conduct regular reviews throughout the life of the agreement to ensure that your funding requirements are appropriate for the changing circumstances of your business.

Contact Pledge

From initial contact through on-going management of the facility, we aim to respond to your communications efficiently, speedily and with minimum fuss.

For further information please contact us to prove how quickly we respond.